Course Schedule

January 27 - January 31, 2025 9:00am - 4:00pm Central Time

Claims Handling

Receive essential knowledge and practical techniques for handling claims efficiently from an office setting.

Core Responsibilities

Learn core responsibilities of a desk adjuster, including claims investigation, policy interpretation, and estimate review.

Effective Communication

Knowledge on maintaining professionalism and empathy in all claimant interactions.

Course Curriculum

3 Chapters · 9 Lessons

  1. 1

    Welcome

    1. (Included in full purchase)

      Welcome

  2. 2

    Course Materials

    1. (Included in full purchase)

      Desk Adjusting Workbook

    2. (Included in full purchase)

      QFC Template

    3. (Included in full purchase)

      Interior Scope Sheet

    4. (Included in full purchase)

      Scope Guidelines

  3. 3

    Daily Upload

    1. (Included in full purchase)

      Day 1

    2. (Included in full purchase)

      Day 2

    3. (Included in full purchase)

      Day 3

    4. (Included in full purchase)

      Day 4