Course Schedule

No Dates Available

Claims Handling

Receive essential knowledge and practical techniques for handling claims efficiently from an office setting.

Core Responsibilities

Learn core responsibilities of a desk adjuster, including claims investigation, policy interpretation, and estimate review.

Effective Communication

Knowledge on maintaining professionalism and empathy in all claimant interactions.

Course Curriculum

4 Chapters · 14 Lessons

  1. 1
    1. (Included in full purchase)

      Welcome

    2. (Included in full purchase)

      Instructions for Downloading Xactimate

  2. 2
    1. (Included in full purchase)

      Desk Adjusting Workbook

    2. (Included in full purchase)

      QFC Template

    3. (Included in full purchase)

      Interior Scope Sheet

    4. (Included in full purchase)

      Scope Guidelines

  3. 3
    1. (Included in full purchase)

      Scenario 1 Call

    2. (Included in full purchase)

      Scenario 2 Call

    3. (Included in full purchase)

      Scenario 3b Call

    4. (Included in full purchase)

      Scenario 4b Call

  4. 4
    1. (Included in full purchase)

      Day 1

    2. (Included in full purchase)

      Day 2

    3. (Included in full purchase)

      Day 3

    4. (Included in full purchase)

      Day 4